most common questions

1. What type of hair do you sell?

We offer 100% raw and virgin human hair extensions—including bundles, wigs, frontals, and closures. Our hair is unprocessed, tangle-free, and built to last with proper care.

2. Is your hair reusable?

Yes! Our raw hair can last 12 months or more with proper care. You can reinstall, dye, bleach, and style it just like your natural hair.

3. How long does shipping take?
  • U.S. Orders: 3–5 business days
  • International Orders: 7–10 business days depending on location
    We ship from Miami and Atlanta with tracking provided once your order is processed.
4. Do you ship internationally?

Yes, we proudly ship to the Bahamas, Canada, Jamaica, Trinidad, and many more countries! Flat-rate international shipping is available at checkout.

5. How do I know which texture or length to order?

Check out our Hair Guide for texture comparisons, length charts, and styling tips. Still unsure? Email us at update@saluteherhair.com —we’re happy to help!

6. Can I dye or bleach the hair?

Yes. Our hair is 100% human and can be colored or bleached by a professional. For best results, always deep condition after chemical processing.

7. What is your return policy?

Due to hygiene and quality standards, all sales are final. If you receive the wrong item or your order is damaged in transit, contact us within 48 hours of delivery.

8. Do you offer payment plans?

Yes! We accept Shop Pay Installments and Afterpay, allowing you to split your payments and slay now, pay later.

9. How do I maintain the hair?
  • Co-wash weekly with sulfate-free products
  • Air dry or use low heat
  • Wrap or silk bonnet nightly
    For full care instructions, visit our Hair Care Tips page.
10. How can I become a brand ambassador?

We love partnering with confident, creative women! Visit our Brand Ambassador page to apply and get exclusive perks + discounts.

More questions? Contact Us

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