Refund policy

DUE TO THE PANDEMIC WE DUE NOT ACCEPT RETURNS ONLY EXCHANGES. 

Not the perfect style or length you are looking for? No problem. Please contact us to initiate an exchange within TEN (10) CALENDAR day after you receive the product.

We are more than happy to honor exchange on unused and un-opened hair products within Ten (10) DAYS upon you receiving the package. Please understand that we must require that any returned hair is completely UNUSED AND UNOPENED, IN THE CONDITION THAT IT WAS SENT TO YOU as it is required by law for hygiene purposes. The original packaging needs to be intact to qualify for the exchange.

We are not responsible for any stylist or any individual trying to custom color or dye your hair because not everyone is a color specialist.

After we receive your item, we will fully inspect the condition of your package and send out the new item as quickly as possible. 

To begin the exchange process please send an to update@saluteherhair.com

Cancel Order

Unfortunately, all orders are final once the payment has processed. We cannot change address or change order information once the order is placed. Please double check your address.

Wrong Item

We are sorry about this and we will fix it for you! Please email update@saluteherhair.com.

Sale Products

All Sale products including special listings are Final Sale and cannot be returned or exchanged.

If you have any questions about these products please contact us directly first to make sure it is clear as to what you will be receiving.